Availability and potential of human resources
27.10.2011
Analyzing the availability of qualified staff and human resources potential in this area, sector investors look for issues in terms of both quantity and quality. Thus, it is necessary to consider the following metrics (Micek et al. 2010):
Size of local resources:
- number of students and graduates,
- number of current sector employees,
Quality of local resources:
- majors useful for service centres (number of students, graduates in these majors),
- foreign language knowledge – English, other important European languages (German, French, Spanish) and rare languages,
- availability of management staff familiar with the specificities of the sector,
- ability to attract employees from other cities and countries, which is also related to the attractiveness of the location.
Małopolska holds second place in Poland (behind the Masovia Region) in terms of number of students and graduates. During 2010 more than 200,000 students studied in (more than 1/10 of all students in Poland) and 50,000 graduated from Małopolska universities (GUS Local Data Bank). Particularly important in the context of sector development are the groups of people educated in areas required by centres and have good knowledge of foreign languages.
The article from Modern business service sector in Małopolska. The report prepared for Małopolska Regional Development Agency S.A. by Association of Business Service Leaders In Poland: Janusz Górecki (ABSL), Anna Bartoszewicz-Wnuk (Jones Lang LaSalle), Mateusz Polkowski (Jones Lang LaSalle), Rafał Kijonka (Manpower Polska).